Privacy Policy
Effective date: January 1, 2026
1. Who we are
Smoothlake Gradient provides online neural network training content and related services. Contact: [email protected], +1 (415) 915-2047.
2. Data we collect
- Account data: name, email, authentication metadata.
- Transactional data: purchased courses, billing details (processed by payment processors).
- Usage data: page interactions, device type, coarse geolocation.
- Communications: messages you send via the contact form.
- Cookies: essential and analytics (see section 7).
3. How we use data
- Provide and improve our services, including course delivery and support.
- Process payments and fulfill orders.
- Detect, prevent, and respond to security incidents.
- Comply with legal obligations and enforce our terms.
4. Legal basis
Depending on your jurisdiction, we rely on contract performance, legitimate interests (e.g., service improvement, fraud prevention), consent (for non-essential cookies), and legal obligations.
5. Retention
We retain personal data for as long as needed to provide services, comply with laws, resolve disputes, and enforce agreements. Aggregated analytics may be retained longer without personal identifiers.
8. Security
We implement administrative, technical, and physical measures to protect data. No system is perfectly secure; we continuously improve safeguards.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent where applicable.
10. International transfers
Where data is transferred across borders, we use recognized safeguards such as standard contractual clauses.
11. Changes to this policy
We may update this policy. When we do, we revise the effective date and provide additional notice for significant changes.
12. Contact
For privacy questions or requests, email [email protected] or call +1 (415) 915-2047.